adaptive.chatbot

Boost experience for your customers with an AI-driven chatbot that can answer all of their first line of support questions! Extract questions and answers from semi-structured content such as FAQs, manuals or documents and let our adaptive.chatbot intelligently respond and manage customers, adapting constantly from user behavior.

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We present to you our AI-powered chat bot! Discover all the capabilities developed for a seamless customer support experience!
adaptive.chatbot is changing the face of customer service by enabling applications to serve better, offering answers in advance based on “deep listening” to the customers’ voice.

Continuous learning

Improving knowledge base with suggestions for alternative questions. Using machine learning, your bot is constantly adapting.

Flexible deployment

Publish the bot anywhere: Teams, Skype, your website etc. - you name it.

Cut down costs

Save costs by automating repetitive customer questions and scale your business without increasing headcount or budgets.

Fast support delivery

Reduce resolution time by helping customers help themselves with AI-powered self-service and conversation routing features.

- Choose efficiency -

Thanks in large part to advances in artificial intelligence technology, chatbots have become a key component of any support strategy. adaptive.chatbot enables teams to scale their efforts and provide support around the clock while freeing agents to focus on conversations that truly need a human touch.

Adding an AI chatbot to your company support offerings, you’re able to serve more customers, improve first response time, and increase agent efficiency. Chatbots help mitigate the high volume of rote questions that come through via email, messaging, and other channels by empowering customers to find answers on their own and guiding them to quick solutions.

*All adaptive.run AI solutions are built and rely on Microsoft Azure services.

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Serve more customers

Rather than hiring more talent on the support team, bots can help them become more productive. Chatbots can act as extra support reps, triaging simple questions and basic requests.

Conversion opportunities

Online chatbots can boost conversions with smarter self-service. A bot can provide information customers weren’t aware they needed, including new products, special discount codes or other company initiatives.

Global support

One of the advantages of AI chatbots is that they can provide customers with answers in every time zone and language. Using natural language processing (NLP) our chatbot can determine what language a customer speaks by their input phrases.

Marketing

A chatbot can also be a lead generation tool for your marketing team. Chatbots for marketing can scale your customer acquisition efforts by collecting key information and insights from potential customers.

E-commerce

Since most purchasing activity happens online, many ecommerce businesses deployed chatbots on messaging platforms like Facebook, Messenger, WhatsApp.

Banking

A banking chatbot can support a bank’s digitization efforts while benefiting employees, saving costs, and helping reduce lines at bank branches.

Healthcare

AI-powered chatbot can save time in an industry where time is very important. Clinic or hospital contact centers don’t get overwhelmed with basic queries, and patients can get quick answers about topics that worry them.

Insurance

Because of the nuances of the insurance industry and the competition from banks and online service providers, insurers need to improve customer experience. And chatbots can be a big help.

Get in touch with one of our colleagues to find out more about our products and how we can customize them to fit your business needs.

adaptive.run

Transform your business.
Run adaptive.

Contact

Phone: +40 72 444 3842
Email: hello@adaptive.run